Question 1

What is My Lymph Care?

Accepted Answer

My Lymph Care is a specialized lymphatic wellness and therapeutic bodywork practice in Chicago, Illinois. We focus on manual lymphatic drainage (MLD), post-surgical recovery care, Brazilian lymphatic massage, and neuromuscular therapy. Our work is evidence-informed, results-driven, and personalized. Located at 939 W North Ave, Suite 750, near Wicker Park and Lincoln Park.

Question 2

What services does My Lymph Care offer?

Accepted Answer

We specialize in: Brazilian lymphatic massage for sculpting and debloating, post-operative lymphatic drainage (including tummy tuck, BBL, liposuction, facelift, and breast augmentation recovery), buccal facial massage, neuromuscular therapy for chronic pain and postural issues, Vodder Method MLD, red light therapy, body contour refinement, 24K gold under-eye therapy, and sound therapy with quartz crystal singing bowls.

Question 3

Are treatments customized?

Accepted Answer

Always. Every session is adapted to your history, goals, and current state. No templates. No routines. Each session builds on the previous one.

Question 4

Do you offer a free consultation?

Accepted Answer

Yes. We offer a free phone or text consultation to make sure the service is appropriate for you before booking. Text us at (773) 934-9345.

Question 5

How long are sessions?

Accepted Answer

Most sessions are 50 minutes, though some services vary.

Question 6

How often should I come in for post-op recovery?

Accepted Answer

Post-op clients are commonly seen 2 times per week initially. Frequency is adjusted as healing progresses. Other care plans vary and are discussed individually.

Question 7

Do I need a referral?

Accepted Answer

No referral is required, though many clients are referred by physicians or cosmetic surgeons.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Apple Pay, Samsung Pay, Zelle, Venmo, Afterpay, and HSA/FSA cards. We do not bill insurance directly, but itemized receipts are available for reimbursement.

Question 9

Is parking available?

Accepted Answer

Yes. Free and paid parking options are available near our office at 939 W North Ave, Suite 750.

Question 10

Do you have more than one location?

Accepted Answer

No. We operate from a single, private office in Chicago. This allows us to provide focused, one-on-one care without a spa or clinic assembly-line feel.

Question 11

What is your cancellation policy?

Accepted Answer

We require 24 hours' notice for cancellations or rescheduling. Late cancellations may result in loss of prepayment, except in true emergencies.

Question 12

Do you offer gift cards?

Accepted Answer

Yes. Gift cards are available and can be used for any service. Text us at (773) 934-9345 for details or to purchase.

Question 13

Do you offer home visits?

Accepted Answer

No. All treatments are provided in-office to maintain quality and safety.

Question 14

Are there contraindications for lymphatic work?

Accepted Answer

Some medical conditions may limit or delay lymphatic work, including active infection, blood clots, and some cancers. If unsure, consult your physician or contact us for guidance before booking.

Question 15

What does board-certified mean for lymphatic therapy?

Accepted Answer

Board certification in lymphatic therapy requires rigorous in-person testing and demonstrated mastery of lymphatic anatomy, pathology, and clinical technique through an accredited certifying body. Both Charles and Shannon are board-certified through the Academy of Lymphatic Studies (ACOLS) in the Vodder Method — the original and most respected MLD technique worldwide. Shannon additionally holds the MLD-PS credential for plastic surgery recovery. In Illinois, anyone with a massage license can legally call themselves a lymphatic drainage specialist without advanced training. Board certification is the only way to verify real expertise.

Question 16

Do you offer packages?

Accepted Answer

Yes. Discounted multi-session packages are available for many services.

Question 17

How should I prepare for my first session?

Accepted Answer

Wear comfortable clothing, complete your online intake form before arriving, and arrive a few minutes early if possible.

Question 18

Who performs the treatments?

Accepted Answer

Every session is performed by one of the founders — Charles Wiley or Shannon Wiley. There are no associates, no staff hand-offs, and no substitutions. You always work directly with a board-certified specialist and business owner.

Question 19

What is the difference between MLD-C and MLD-PS certification?

Accepted Answer

MLD-C (Manual Lymph Drainage Certification) covers comprehensive Vodder Method training for general lymphatic drainage. MLD-PS (Plastic Surgery Recovery Specialist) is an advanced credential specifically for managing post-plastic surgery recovery. Both Charles and Shannon hold MLD-C. Shannon additionally holds MLD-PS.

Question 20

What makes My Lymph Care different from other lymphatic drainage providers in Chicago?

Accepted Answer

Three things: First, both practitioners are board-certified through ACOLS in the Vodder Method — most Chicago providers are not board-certified at all. Second, every session is performed by a founder and owner, never delegated to staff. Third, we have 175+ verified five-star reviews spanning over a decade of continuous operation, with trusted referral relationships from top Chicago cosmetic surgeons.

Question 21

Do you provide lymphatic drainage after tummy tuck surgery?

Accepted Answer

Yes. Post-tummy tuck lymphatic drainage is one of our most common services. Board-certified MLD reduces swelling, prevents fibrosis and hardening, minimizes scar tissue, and accelerates healing. We work closely with your surgeon's recovery timeline and commonly see tummy tuck patients 2x per week initially.

Question 22

Do you provide lymphatic drainage after BBL or liposuction?

Accepted Answer

Yes. BBL and liposuction recovery are specialties at My Lymph Care. Post-lipo lymphatic drainage helps smooth the treated areas, reduce fluid retention, prevent fibrosis, and support the body's natural contouring during healing. We recommend starting as soon as your surgeon clears you for manual work.

Question 23

How do I book an appointment?

Accepted Answer

You can book online at our scheduling page, or text (773) 934-9345. We recommend a free consultation first if you're unsure which service is right for you.

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